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Institute of Health & Nursing Australia

CHC52015 – Diploma of Community Services (Case Management)

Introduction

The Diploma of Community Services (Case Management) is ideal for gaining the necessary skill sets for a profession in the Community Services sector. You can become an advocate in areas such as family welfare, community health, employment services and disability services. The responsibilities of Case Managers are diverse in nature but generally include duties such as the implementation of service programs, the evaluation and assessment of client needs, and coordinating referral processes.

Students may undertake this course as an entry pathway into the care/ support industry. Our course is directed towards developing multi-skilled workers who can communicate effectively and advocate on behalf of clients, employ counselling techniques, work one-on-one and in groups, apply all aspects of case management, including complex assessment and referral, implement community development strategies, understand the impacts of sociological factors on clients and case management techniques.

 

Course Start Dates

Sydney (Parramatta)

Face to Face

Oct 5, 2020
Apr 5, 2021
Oct 4, 2021

Perth (SGT)

Face to Face

Jul 15, 2020
Nov 4, 2020
Nov 4, 2020
Jul 5, 2021

Session Time

Sydney Campus April and October Intakes

Monday, Tuesday and Wednesday

Sydney Campus April and July Intakes

Wednesday, Thursday and Friday.

Fees and Funding

The total tuition cost for domestic students for the CHC52015 – Diploma of Community Services is:

State Fees Funding
Victoria AUD $8,000 Government subsidised: $0 Concession: $0
(Contact us to check Funding Eligibility)
Western Australia AUD $8,000 Government subsidised: $5,413.65
(Contact us to check Funding Eligibility)
New South Wales AUD $8,000 No State Funding Available
Click here for more details

For international students: secondary course fee is $8,000

Campus Location

North Melbourne Campus
203/ 187, Boundary Rd, North Melbourne, VIC 3051, Australia
Melbourne (CBD) Campus
Level 5, 131 Queen Street, Melbourne, Victoria – 3000, Australia
Melbourne (Heidelberg) Campus
597-599, Upper Heidelberg Road, Heidelberg Heights, Victoria 3081 Australia
Perth Campus
Level 4, 12 St Georges Terrace, Perth, WA – 6000, Australia
Sydney Campus
Level 7, 33 Argyle Street,Parramatta, NSW 2150 Australia

Course Delivery

BLENDED DELIVERY:

Full fee Students: Online Theory with on-campus simulation training and Professional experience placement.
Students currently working in the industry: Online Theory with on-campus simulation training and Professional experience

Students must meet additional requirements for Professional placement Experience Placements as required such as a clear police check, working with children check & immunisations.

Besides the above structured learning, students are advised that they will be required to do unstructured learning as assigned.

The simulation training is for review of the learning activities, practicing communication, work-based skills, management skills and to undertake other assessments e.g.: group presentation/individual presentation.

FACE TO FACE ON-CAMPUS:

Face to face delivery mode is available in a full-time and part-time delivery.

Full Time * : 2 days/ week classes with simulation training and Professional experience placement. Part Time * : 1 day/ week classes with simulation training and Professional experience placement.

*Please call your respective campus location about details on full time and part delivery.

Course Content

Unit code Unit Name
CHCDIV003 Manage and promote diversity
BSBPMG522 Undertake project work
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
CHCLEG003 Manage legal and ethical compliance
HLTWHS004 Manage work health and safety
CHCCOM003 Develop workplace communication strategies
CHCCCS007 Develop and implement service programs
CHCCCS004 Assess co-existing needs
CHCCDE012 Work within organisation and government structures to enable community development outcomes
CHCCSL002 Apply specialist interpersonal and counselling interview skills
CHCCSM004 Coordinate complex case requirements
CHCCSM005 Develop, facilitate and review all aspects of case management
CHCCSM006 Provide case management supervision
CHCDEV001 Confirm client developmental status
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services

Entry Requirements

ENTRY REQUIREMENTS

IHNA has in place admission criteria for courses in its scope as required by its ‘Application and Enrolment Procedure for VET Courses’ to ensure that candidates meet industry requirements.

  • Applicants are required to be 18 years old and above
  • In addition, all the applicants are required to have successfully completed an ACSF test and demonstrate competence as working at Level 3 for all indicators to enroll for this qualification (issued within the last 12 months from the time of admission)

It is also essential for the student to possess basic computer skills.

Aboriginal and Torres Strait Islanders are encouraged to apply.

How Is The Course Assessed?

Assessment strategies are implemented for collecting evidence and making judgements about whether competency has been achieved by the learner.

The assessments confirm whether an individual can perform to the standards expected in the workplace, as expressed in the relevant endorsed unit of competency.

Assessment tools used include :
  • Theory Assessments (TA)
  • Knowledge Based Assessments (KBA)
  • Simulation Based Assessments (SBA)
  • Professional Experience Placement (PEP) Book

Recognition of Prior Learning (RPL) & Credit Transfer (CT)

What is RPL?

RPL (Recognition of Prior Learning) assesses your competency(s) that may have been acquired through formal, non-formal and informal learning or direct work experience to determine if you meet the required skills and knowledge specified in a training package or VET accredited courses.

What is Credit Transfer?

Credit transfer applies where students have completed units of study at another TAFE College or Registered Training Organisation, including IHNA, that meet the requirements of another qualification or the applicable training package. Credit will be granted in accordance with the Certification, Issuing and Recognition of Qualifications and Statements of Attainment. There is no fee to assess a Credit Transfer.

If you are eligible for RPL or CT you may be able to complete the course in a shorter duration with reduction in your total course fees*.

Click here to check if you are eligible and how to apply!
Or call 1800 22 52 83

*For eligible students in select courses, contact us to check eligibility.

Pathways & Career Outcomes

This course may offer pathways to higher level qualifications within and/or across the Health care sector. Please visit our Pathway Planner for more information about different pathway options. Successfully completing this course will enable you to work in the following roles:

  • Community Care Manager
  • Coordinator of Volunteer Work
  • Team Leader
  • Care Team Leader
  • Family Services Coordinator
  • Support Facilitator (Community Services)
  • Community Program Coordinator
  • Pastoral Care Worker
  • Assistant Community Services Worker

IHNA has partnered with Murdoch University to build pathways after the CHC52015 Diploma of Community Services (Case Management) to progress with direct entry into the second year of the Bachelor of Arts (B1356) in Community Development.


For more information, please contact our team on 1800 22 52 83 or click here to make a quick enquiry

How To Apply?

The application process involves 5 steps:
application >> interview (plus Language, Literacy and Numeracy) >> offer letter >> payment >> and confirmation of enrolment.
Applicants must successfully complete each stage in order to enrol, Applicants can submit their initial application online by clicking ‘Apply Online’ button.

If you have any other questions, feel free to contact us on 1800 22 52 83 .

People with disabilities are encouraged to apply.

*Competency-based training is the concept that individuals learn at different rates as well as through different modes and different environments and that the skills and knowledge that a student has acquired previously are able to be formally recognised. Eg: Students who are eligible for RPL may be able to finish the course in 3 months with an Assessment Only delivery mode.

Enquire Now!Apply Now!

You could be eligible for
RPL or CT ?RPL : Recognition of Prior Learning
CT : Credit Transfer

Know More
PROGRAM AT A GLANCE
Duration  : 92 Weeks
AQF Level : 5
Course Delivery : Face-to-Face and Blended Mode
Campuses : Melbourne (Heidelberg), North Melbourne, Melbourne (CBD), Perth and Sydney
Organisation delivering the program : Institute of Health and Nursing Australia (RTO ID: 21985)
Organisation issuing certification : Institute of Health and Nursing Australia (RTO ID: 21985)
About Online (Blended) Learning
IHNA Policies, Procedures & Forms
Not A Domestic Student? Switch To The International Course Page
Check this course currency on the National Register of VET
ARTICULATION PATHWAYS :
View details on myskills.gov.au View Brochure
FUNDING :
WA funding

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Any Questions?

If you would like to know more about this intake, feel free to contact us any time.