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The Diploma of Community Services (Case Management) is ideal for gaining the necessary skill sets for a profession in the Community Services sector. You can become an advocate in areas such as family welfare, community health, employment services and disability services. The responsibilities of Case Managers are diverse in nature but generally include duties such as the implementation of service programs, the evaluation and assessment of client needs, and coordinating referral processes.
Students may undertake this course as an entry pathway into the care/ support industry. Our course is directed towards developing multi-skilled workers who can communicate effectively and advocate on behalf of clients, employ counselling techniques, work one-on-one and in groups, apply all aspects of case management, including complex assessment and referral, implement community development strategies, understand the impacts of sociological factors on clients and case management techniques.
Monday, Tuesday and WednesdaySydney Campus April and July Intakes
Wednesday, Thursday and Friday.
The total tuition cost for domestic students for the CHC52015 – Diploma of Community Services is:
|Victoria||AUD $12,000||No State Funding Available|
|Western Australia||AUD $12,000||Government subsidised: $5,413.65 (Contact us to check Funding Eligibility)|
|New South Wales||AUD $12,000||No State Funding Available|
|North Melbourne Campus
203/ 187, Boundary Rd, North Melbourne, VIC 3051, Australia
|Melbourne (CBD) Campus
Level 5, 131 Queen Street, Melbourne, Victoria – 3000, Australia
|Melbourne (Heidelberg) Campus
597-599, Upper Heidelberg Road, Heidelberg Heights, Victoria 3081 Australia
Level 4, 12 St Georges Terrace, Perth, WA – 6000, Australia
Level 7, 33 Argyle Street,Parramatta, NSW 2150 Australia
Full fee Students: Online Theory with on-campus simulation training and Professional experience placement.
Students currently working in the industry: Online Theory with on-campus simulation training and Professional experience
Students must meet additional requirements for Professional placement Experience Placements as required such as a clear police check, working with children check & immunisations.
Besides the above structured learning, students are advised that they will be required to do unstructured learning as assigned.
The simulation training is for review of the learning activities, practicing communication, work-based skills, management skills and to undertake other assessments e.g.: group presentation/individual presentation.
Face to face delivery mode is available in a full-time and part-time delivery.
Full Time * : 2 days/ week classes with simulation training and Professional experience placement. Part Time * : 1 day/ week classes with simulation training and Professional experience placement.
*Please call your respective campus location about details on full time and part delivery.
|Unit code||Unit Name|
|CHCDIV003||Manage and promote diversity|
|BSBPMG522||Undertake project work|
|CHCMGT005||Facilitate workplace debriefing and support processes|
|CHCPRP003||Reflect on and improve own professional practice|
|CHCLEG003||Manage legal and ethical compliance|
|HLTWHS004||Manage work health and safety|
|CHCCOM003||Develop workplace communication strategies|
|CHCCCS007||Develop and implement service programs|
|CHCCCS004||Assess co-existing needs|
|CHCCDE012||Work within organisation and government structures to enable community development outcomes|
|CHCCSL002||Apply specialist interpersonal and counselling interview skills|
|CHCCSM004||Coordinate complex case requirements|
|CHCCSM005||Develop, facilitate and review all aspects of case management|
|CHCCSM006||Provide case management supervision|
|CHCDEV001||Confirm client developmental status|
|CHCDEV002||Analyse impacts of sociological factors on clients in community work and services|
IHNA has in place admission criteria for courses in its scope as required by its ‘Application and Enrolment Procedure for VET Courses’ to ensure that candidates meet industry requirements.
It is also essential for the student to possess basic computer skills.
Aboriginal and Torres Strait Islanders are encouraged to apply.
Assessment strategies are implemented for collecting evidence and making judgements about whether competency has been achieved by the learner.
The assessments confirm whether an individual can perform to the standards expected in the workplace, as expressed in the relevant endorsed unit of competency.Assessment tools used include :
Recognition of Prior Learning (RPL) is about the skills and knowledge you’ve gained through work and life experiences, no matter how, when or where the learning occurred. We acknowledge your previous achievement of competencies or learning outcomes that may count towards your qualification. RPL acknowledges that people learn in many different ways and that learning may have been obtained through:
This recognition process is evidenced in accordance with the Australian Qualifications Framework (AQF) and could provide you with a full or partial qualification and avoid duplication of training. You may be able to complete your course faster through recognition of your previous study, work skills and past experience as credits towards completion of your course. Some of our courses also have recognised study pathways, making learning more accessible. Applications for RPL can be made prior to enrolling.
Your skills will be assessed against industry standards. This is done by an RPL assessor. You may be asked to:
If your qualifications, training or skills were gained outside Australia, you might be able to get recognition for your skills or qualifications to determine your eligibility to gain credit for the intended course of study. We can initiate this process on the available courses for which RPL is applicable.
If you intend on applying for RPL:
Applicants for Credit Transfer must complete the credit transfer application form, attach a copy of a verified Award or Statement of Attainment and submit the application to the Course Coordinator. The Course Coordinator must check the Award or Statement of Attainment and grant Credit Transfer for identical units that have been identified as being completed at another Registered Training Organisation. Verified copies of Qualifications and Statements of Attainment used as the basis for granting Credit Transfer must be placed in the student files. The student and the Course Coordinator must sign the completed Credit Transfer record. Granting of Credit Transfer must be recorded as a unit outcome in the student’s file. Student’s individual training plans will be adjusted to reflect any Credit Transfer granted. Credit Transfer does not attract a fee.
This course may offer pathways to higher level qualifications within and/or across the Health care sector. Please visit our Pathway Planner for more information about different pathway options. Successfully completing this course will enable you to work in the following roles:
The application process involves 5 steps:
application >> interview (plus Language, Literacy and Numeracy) >> offer letter >> payment >> and confirmation of enrolment.
Applicants must successfully complete each stage in order to enrol, Applicants can submit their initial application online by clicking ‘Apply Online’ button.
If you have any other questions, feel free to contact us on 1800 22 52 83 .
People with disabilities are encouraged to apply.
*Competency-based training is the concept that individuals learn at different rates as well as through different modes and different environments and that the skills and knowledge that a student has acquired previously are able to be formally recognised. Eg: Students who are eligible for RPL may be able to finish the course in 3 months with an Assessment Only delivery mode.
|Duration : 80 Weeks|
|AQF Level : 5|
|Course Delivery : Face-to-Face and Blended Mode|
|Campuses : Melbourne (Heidelberg), North Melbourne, Melbourne (CBD), Perth and Sydney|
|Organisation delivering the program : Institute of Health and Nursing Australia (RTO ID: 21985)|
|Organisation issuing certification : Institute of Health and Nursing Australia (RTO ID: 21985)|
|IHNA Policies, Procedures & Forms|
|Not A Domestic Student? Switch To The International Course Page|
|Check this course currency on the National Register of VET|
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If you have any questions, feel free to contact us any time.
If you would like to know more about this intake, feel free to contact us any time.