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Institute of Health & Nursing Australia

Infection control Skill Set


Infection control standards in different job roles across Australia has been impacted by COVID 19. This short course will provide specialized training for individuals to respond in an appropriate manner to reduce or minimise the risk and transmission of communicable diseases such as COVID-19 .

A set of skills to follow organisational infection prevention and control policies and procedures, including implementing standard and transmission-based precautions and responding to infection risks in the workplace.

To support Australia to recover from the economic crisis and to rebuilt the workforce, there is a huge demand of trained workers who will help to bring back confidence in customers . It will also help to minimise the spread of the pandemic COVID-19. A large number of workers require specialised skills to prevent the transmission of infection while completing their normal work activities

Infection control skills for specialised industry

HLTSS00065 Infection Control Skill Set (Retail) Know More

HLTSS00066 Infection Control Skill Set (Food Handling) Know More

HLTSS00067 Infection control Skill Set (Transport and Logistics) Know More


HLTINFCOV001 Comply with infection prevention and control policies and procedures

Licensing/Regulatory Information

No occupational licensing, certification or specific legislative requirements apply to this skill set at the time of publication.

Skill Set Requirements

Not applicable.

Target Group

This skill set is to enable individuals to have the required skills and knowledge to apply infection control practices across the retail, health, food and beverage and transport and logistic sectors.

This may include people who are currently working in a health service such as hospitals, aged and community care centres, medical centres, surgeries hospitality, and customer service roles .

This module is also available to members of the public who work in.


Course Start Dates

Fees and Funding

Funding $0 for eligible students in selected campuses

*To be eligible; students must meet the below conditions

  1. Are currently employed in a Victorian customer-facing role

  2. Have not previously completed the individual Skill Set they are seeking to enrol in, or either of the other Infection Control Skill Sets.

Special Corporate/ Group booking fees available, contact us to know more.

Full Fees – $250

Campus Location

Melbourne (Heidelberg) Campus
597-599, Upper Heidelberg Road, Heidelberg Heights, Victoria 3081 Australia
Melbourne (CBD) Campus
Level 5 & 6, 131 Queen Street, Melbourne, Victoria – 3000, Australia
Perth Campus

Level 2, 12 St Georges Terrace, Perth, WA – 6000, Australia

Sydney Campus

Level 7, 33 Argyle Street,Parramatta, NSW 2150 Australia

Course Delivery

Online theory with face to face simulation workshop and work placement:
The theory component is provided through Blended mode delivery. This short course will be delivered and assessed over 30 hours which will include online theory, self-paced structured e-learning, simulation based training and work-based training / professional experience placement (PEP).

Entry Criteria

People who are currently working in a health service such as hospitals, aged and community care centres, medical centres and surgeries etc.

This module is also available to members of the public who work in hospitality,transport and customer service roles.

Basic computer skills are required to utilise IHNA’s Online learning resources. Students must have access to a computer and internet to complete this blended training.


Delivered and assessed over 30 hours

Training Pathway

Achievement of this unit of competency provides credit towards qualifications in a range of training packages where infection control skills are required.

How To Apply?

You can apply online using the “Apply online” link.

Please Note: You will be required to complete an E-Learning Assessment by the night before you come into face to face training.

If you have any other questions, feel free to contact us on 1800 22 52 83

Enquire Now!Apply Now!
Duration  : Delivered and assessed over 30 hours
Course Delivery : Blended
Campuses : Melbourne (Heidelberg), Melbourne (CBD), Perth and Sydney
Organisation delivering the program : Institute of Health and Nursing Australia (RTO ID: 21985)
Organisation issuing certification : Institute of Health and Nursing Australia (RTO ID: 21985)
IHNA Policies, Procedures & Forms

Infection control skills for specialised industry


HLTSS00065 Infection Control Skill Set (Retail) unit can be used as an “upskilling” product for those with existing qualifications or be used as stand-alone training for those currently in the workforce without a qualification, however, it should be trained in the context of the learner’s job role.

Recommended workplaces

  • Large and small businesses
  • Rural, regional and metropolitan areas
  • Stand-alone stores
  • Strip shops
  • Shops in shopping centres
  • Cinemas and game arcades
  • Convenience stores, including petrol stations
  • Supermarkets
  • Retail areas within beauty salons, hairdressing salons, barbers and sporting facilities including gyms
  • Indoor/outdoor markets
  • Museums and galleries
  • Online retail – either having a relationship with a physical store or a warehouse where will workers use infection control in these workplaces
  • Inside and outside the store
  • When merchandising or displaying store product
  • Physical interactions with customers
  • Touching hard and soft surfaces in the store such as counters, shelves, bakery cabinets, fitting/change rooms, display items, door handles, etc.
  • Packing/bagging products including for online sales
  • Shopping trollies and baskets
  • Vending machines
  • Equipment such as coffee machines, microwaves
  • Petrol pump nozzles, watering cans, squeegees, ice cabinets, air hose nozzles and buttons in petrol stations
  • ATMs
  • Lunchrooms and offices
  • Bathrooms and toilets
  • Baby change rooms, or children’s play areas if applicable
  • Office equipment including computers, cash registers, EFTPOS terminals, pin pads, touch screens, telephones, etc.
  • Recreation equipment
  • Accepting deliveries of stock

Food Handling

HLTSS00066 Infection Control Skill Set (Food Handling)

  • Hospitals
  • Aged care & disability facilities including residential aged care, group homes, etc.
  • Education facilities, including schools, universities, VET provider campuses
  • Large and small businesses
  • Rural, regional and metropolitan areas
  • Restaurants
  • Cafes and casual dining
  • Fast food outlets
  • Catering operations including in-flight catering and pre-packaged food
  • Conference centres
  • Meal delivery including commercial such as room service and home delivery and voluntary such as meals on wheels
  • Mobile food/coffee carts, soup kitchens, etc.
  • Sporting canteens
  • Bars that incorporate food service
  • Museums and galleries
  • Performance venues such as theatres and arenas
  • Cookery classes
  • Correctional centres
  • Online food delivery businesses
  • In kitchens – food preparation areas, food storage areas, service counters, waste disposal areas
  • Front of house – food preparation areas such as sandwich or salad bars, service counters, table service to customers, cashier/point of sale
  • Staff rooms
  • Offices
  • When accepting and storing food stock deliveries
  • Cleaning and washing up areas
  • Equipment storage – both the storage of the equipment and the equipment storage area
  • Bathrooms and toilets
  • Delivery vehicles – cars, trucks, etc. for home delivery, trollies, trays for rooms service etc.
  • Packaging areas when packing food for delivery

Transport and Logistics

HLTSS00067 Infection control Skill Set (Transport and Logistics)

Transport and distribution

  • Distribution centres / warehouses
  • Client workplaces
  • Commercial buildings
  • Residential buildings
  • Vehicles, including public transport vehicles
  • Yards and storage facilities
  • Supermarkets and retail facilities where will workers use infection control in these workplaces
  • In vehicles
  • Lunch and locker rooms
  • Using manual handling and other pooled equipment
  • Distribution centres, loading / unloading
  • At customer’s premises, loading / unloading
  • Company depots
  • Truck service centres & onsite break down service response units
  • Rest breaks at service centres and rest areas
  • Driver swap over, eg. interstate, taxis, buses etc.

Large Business through to sole traders (1 employee to 1000’s)

  • Rural, regional, city areas
  • Offices
  • Depots
  • Customer sites
  • Roadside service areas
  • Service centres


IHNA reserves the right to cancel/reschedule the intake if sufficient enrolment numbers are not there for the intake.

In the event of a cancellation or reschedule, full fee paid by the student will be refunded or the student can attend the rescheduled session.

Student can cancel the enrolment three days before the course start date and the full fee paid by the student will be refunded.

Fee is not refundable if the student withdraws from the course within two days of the course start date.

That is if the course is starting on 24th of the month, the student can cancel the course till 21st with full fee refund. Cancellations happening on 22nd and 23rd will not be eligible for fee refund.

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Any Questions?

If you have any questions, feel free to contact us any time.


Any Questions?

If you would like to know more about this intake, feel free to contact us any time.