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Institute of Health & Nursing Australia

HLT57715 – Diploma of Practice Management

Introduction

The HLT57715 – Diploma of Practice Management reflects the role of business or practice managers who manage the operation of small to medium sized health practices. This qualification covers the skills and knowledge required to oversee the operations and promotion of medical, dental and health practices.

The aim of the course is to produce highly skilled, competent, confident, critically thinking Practice Managers with a nationally accredited qualification in order to practice in a variety of health practice areas including medical, dental, chiropractic, podiatry, rehabilitation, community, mental health or aged care settings in Australia.

The healthcare sector is dynamic and challenging, and healthcare administrative professionals must be sharp-thinking, flexible and adaptive. This course teaches the necessary skills and critical core competencies such as communication, leadership, professionalism, knowledge, and business skills.

 

Course Start Dates

Melbourne (Heidelberg)

Face to Face

Feb 3, 2020
Jul 6, 2020
Feb 8, 2021

Sydney (Parramatta)

Face to Face

Oct 7, 2020

Australia (Online)

Online (Blended) Delivery

Melbourne (North Mel)

Online (Blended) Delivery

Feb 3, 2020
Jul 7, 2020

Session Time

Sydney Campus February Intake
Monday, Tuesday and Wednesday

Sydney Campus February Intake
Wednesday, Thursday and Friday

Fees and Funding

Below is the total tuition cost for domestic students for the HLT57715 – Diploma of Practice Management

$0 For eligible Victorian Government funding students(Contact us to check Funding Eligibility)

Click here for more details

Maximum Cap limit of VET Student Loan portion for eligible students is AUD $5,075 for this course.

If you are applying for VET STUDENT LOANS through the Institute of Health and Nursing Australia, IHNA(RTO Registration code 21985), please check if you are eligible

For Victorian Students: To check your Skills First program eligibility click here.

Students must provide appropriate evidence/ documentation to confirm eligibility.

Other funding options, interest-free payment plans are available, for more information please contact us on enquiry@ihna.edu.au  or 1800 22 52 83

Enrolling in this qualification and availing the relevant state funding, may affect student’s future training options and the eligibility for further government subsidised training.

Please note that VET Student loans will not be approved for students who do not meet the Eligibility requirements. Further, the VET student loan will give rise of a HELP debt that continues to be a debt to the Commonwealth till such time as the loan is fully repaid. Check this link to know more: https://www.studyassist.gov.au/paying-back-your-loan

Students eligible and opting for government funding must attend 20 hours of classroom sessions per week. Students failing to attend the classroom sessions will not be able to avail the funding and will be required to pay the full course fees.

Other Funding options
Study Loans

Study Loans is an Australian private organisation that provides financial assistance to students pursuing their vocational and tertiary education.

Call us to know more!

Campus Location

North Melbourne Campus
203/ 187, Boundary Rd, North Melbourne, VIC 3051, Australia
Melbourne (CBD) Campus
Level 5, 131 Queen Street, Melbourne, Victoria – 3000, Australia
Melbourne (Heidelberg) Campus
597-599, Upper Heidelberg Road, Heidelberg Heights, Victoria 3081 Australia
Perth Campus
Level 4, 12 St Georges Terrace, Perth, WA – 6000, Australia
Sydney Campus
Level 7, 33 Argyle Street,Parramatta, NSW 2150 Australia

Course Delivery

The course is provided through Face to Face or Online mode of delivery. It will be delivered over 810 hours including theory, self-paced structured e-learning, simulation training (120 hours) and 160 hours of work-based training/ professional experience placement (PEP).

Besides the above structured learning, students are advised that they will be required to do unstructured learning as assigned.

The simulation training is for review of the learning activities, practicing communication, work based skills, management skills and to undertake other assessments e.g.: group presentation/individual presentation.

FACE TO FACE ON-CAMPUS:

Face to face delivery mode is available in a full-time and part-time delivery.

Full Time : 2 days/ week classes with simulation training and Professional experience placement.
Full Time ( Heidelberg Campus ) : Monday, Tuesday and Wednesday 2.00 pm to 7.00 pm.

ONLINE:

Full fee Students : Online Theory with on-campus simulation training and Professional experience placement
International Students (Secondary course) : Online Theory with on-campus simulation training and Professional experience placement.
Students currently working in the industry/Recognition of Prior Learning (RPL) : Online Theory with on-campus simulation training and Professional experience placement.

The delivery mode is subject to your eligiblity to access state funding requirements and other conditions, please contact our admissions consultants to know more.

Course Content

15 units are required for the award for this qualification including:

  • 10 core units
  • 5 elective units

CORE UNITS

CHCLEG003 Manage legal and ethical compliance
CHCDIV001 Work with diverse people
BSBMED301 Interpret and apply medical terminology appropriately
HLTWHS004 Manage work health and safety
BSBCUS501 Manage quality customer service
BSBFIM501 Manage budgets and financial plans
HLTINF003 Implement and monitor infection prevention control policies and procedures
BSBMGT502 Manage people performance
HLTADM004 Manage health billing and accounting system
BSBRSK501 Manage Risks

ELECTIVE UNITS

BSBINM501 Manage an information or knowledge management system
HLTAID004 Provide an emergency first aid response in an education and care setting
BSBMGT516 Facilitate continuous improvement
BSBADM502 Manage Meetings
BSBWOR502 Lead and manage team effectiveness

Entry Requirements

ENTRY REQUIREMENTS

There are no pre-requisites or any other training package entry requirements for this course.

ADMISSION CRITERIA

IHNA has in place admission criteria for courses in its scope as required by its ‘Application and Enrolment Procedure for VET Courses’ to ensure that candidates meet industry requirements.

  • Applicants are required to be 18 years old and above
  • In addition, all the applicants are required to have successfully completed an ACSF test and demonstrate competence as working at Level 3 for all indicators to enroll for this qualification (issued within the last 12 months from the time of admission).

For International students undertaking this course in conjunction with their primary course a separate Confirmation of Enrolment (CoE) is also required

Additional Requirement for professional experience placement.

  • A satisfactory National Police Clearance / Australian Federal Police Clearance Certificate(AFP).
  • IHNA highly recommends students to complete the immunization process before the Professional Experience Placement start date as some facilities will not provide placement to student without immunisation.

It is also essential for the student to possess basic computer skills.

Aboriginal and Torres Strait Islanders are encouraged to apply.

PROFESSIONAL EXPERIENCE PLACEMENTS (PEP)

Professional Experience Placements (PEP) is a compulsory component of this course and 100% attendance is mandatory. Students must complete all theory and simulation components satisfactorily prior to attending placements.

The Professional Experience Placements will be 5 days a week. Students may be allocated a morning (AM) or afternoon (PM) shifts. Morning shifts usually start at 7 am and evening shifts can finish at 10.30pm. Each shift is 8.5 hours long (including 30 mins meal break).

PEPs are undertaken in partnership with a wide range of placement providers. These providers are located throughout metropolitan, regional and rural areas, and in some cases interstate. Students must consider that they may be required to travel or relocate for the duration of the placement to the facility location. Students must attend as per schedule; no special arrangements or changes will be made on the allocated placements. PEPs may be cancelled without prior notice by the facility.

Additional Requirement for professional experience placement.

  • A satisfactory National Police Clearance / Australian Federal Police Clearance Certificate (AFP)/ NCC will be required for all PEPs
  • A satisfactory Working with Children Check is required. IHNA highly recommends students to complete the immunization process before the Professional Experience Placement start date as some facilities will not provide placement to student without immunisation.

PHYSICAL REQUIREMENTS:

While IHNA will work with you to make “reasonable adjustments” in the campus lab and classroom, there are work place practice conditions that occur in the workplace environment that are beyond IHNA’s control.

The physical requirements below are necessary to function in the healthcare facility and/or community setting. Students must be able to perform and complete course objectives and requirements with or without reasonable adjustments. Our courses cater to a range of candidates. The candidates are required to be physically fit to manage tasks.

Skills and abilities that are needed to perform client care to pass the course objectives and requirements are:

  • Strength: Sufficient to assist with lifting and transferring a client, and perform CPR
  • Mobility: Sufficient mobility to bend, stoop, and bend down to the floor; ability to move around rapidly; and to move in small, confined areas.
  • Hearing: Sufficient to hear through the stethoscope to discriminate sounds; to hear cries for help; to hear alarms on equipment and emergency signals; and various overhead pages.
  • Vision: Sufficient to make physical assessments of client and equipment.
  • Communication: Able to communicate in both verbal and written formats; and interact with clients, staff, and faculty supervisors.

If you have a disability or disorder or on any longer medications that will require reasonable adjustments to fulfil these requirements, then please declare in your course application.

Learning Resources

IHNA requires all enrolling students to have the below learning resources that will support their learning process.

Mandatory Textbook

Students must purchase this prescribed textbook as mentioned below.

  • Introduction to Health Services Administration By Elsevier
  • Management Theory and Practice by Gerald A Cole
  • Chabner: Medical Terminology: A Short Course, 6th ed 2011

Computers

IHNA has a computer lab with computers that can be accessed during working hours. Students must have a personal computer and access to internet to access all learning resources, online library, assessments, communicate with educators, fellow students, support services etc.

All students must have a basic computer knowledge and skills.

How Is The Course Assessed?

Assessment strategies are implemented for collecting evidence and making judgements about whether competency has been achieved by the learner.

The assessments confirm whether an individual can perform to the standards expected in the workplace, as expressed in the relevant endorsed unit of competency.

Assessment tools used include :
  • Theory Assessments (TA)
  • Knowledge Based Assessments (KBA)
  • Simulation Based Assessments (SBA)
  • Professional Experience Placement (PEP) Book

Pathways & Career Outcomes

After the successful completion of the program the candidates may gain employment as Practice Managers in such settings as Medical Centre’s, Dental Clinics, Chiropractic Clinics, Podiatry Clinics, Kindergartens, Maternal Health Care Centre’s, and other community Health Care settings. Occupational titles may include:

  • Practice Manager
  • Business Manager
  • Program Manager
  • Service Manager

VET Student Loans

VET STUDENT LOANS

From January 1st 2017, the VET FEE-HELP scheme of the Australian Government has been replaced by VET Student Loans. To minimise disruption to existing students, a phased approach is being taken to transition from VET FEE-HELP to the new VET Student Loans program, whereby students wishing to continue their studies under the existing VET FEE-HELP arrangements will need to opt-in. To know more, please visit https://docs.education.gov.au/node/43471 .

The VET Student Loans is a loan program that helps eligible students enrolled in higher level vocational education and training courses at approved course providers pay their tuition fees. Access to a VET Student Loan is approved by the Australian Government Department of Education and Training.

ELIGIBILITY

To get a VET Student Loan through the Institute of Health and Nursing Australia, IHNA(RTO Registration code 21985), you must be an eligible student who is studying an approved course with an approved course provider. You must apply to the government using the approved form, and must confirm your engagement and progression to continue to access the loan throughout your course.

Please note that VET Student loans will not be approved for students who do not meet the Eligibility requirements. Further, the VET student loan will give rise of a HELP debt that continues to be a debt to the Commonwealth till such time as the loan is fully repaid. Check this link to know more: https://www.studyassist.gov.au/paying-back-your-loan

Further details of eligibility are given below:

  • You are an Australian citizen, or a New Zealand Special Category Visa (SCV) holder who meets the long-term residency requirements, or a permanent humanitarian visa holder.
  • You have not exceeded the FEE-HELP limit.
  • You are enrolled with an approved course provider in an approved course and have enrolled in accordance with the application requirements.
  • You are studying the approved course primarily at a campus in Australia.
  • Your course meets the course requirements, if it:
  • is specified on the VET Student Loans (courses and loan caps) determination (the courses and loan caps determination); and
  • delivered by an approved course provider; and
  • is a qualification of diploma, advanced diploma, graduate certificate or graduate diploma in the Australian Qualifications Framework.
  • You have been assessed by your approved course provider as academically suited to undertake the approved course by either:
  • providing your Australian Year 12 Certificate; OR
  • by providing evidence of successful completion of an Australian Qualifications Framework Certificate IV or higher qualification (where the language of instruction is English); OR
  • displaying competence at Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy through an approved Language, Literacy and Numeracy test.
  • In addition, your approved provider must reasonably believe you show competence in completing the course.
  • You meet the Tax File Number (TFN) requirements.
  • You have a Unique Student Identifier (USI) or are otherwise exempt.
  • You have read the 2017 VET Student Loans information booklet
  • You have given the required documents to your approved course provider and submitted the loan application form by the first census day no less than two business days after enrolling.
FEE-HELP LIMIT

You can borrow up to the FEE-HELP limit to pay your tuition fees. For 2017, the FEE-HELP limit is $100,879 for most students. There is no interest charged on HELP debts.
For some students, a 20 per cent loan fee applies to VET Student Loans for full fee paying / fee for service students.

REPAYMENT

You must start repaying your HELP debt through the tax system once your income is above the compulsory repayment threshold, even if you are still studying. The threshold is adjusted each year and for the 2017-18 income year, it is $55,874 or above.

WANT TO KNOW MORE?

Please check updated information given in the 2017 VET Student Loans information booklet , at this link:
https://docs.education.gov.au/system/files/doc/other/180818-vsl_information_booklet_2018-fin_0.pdf

Statement of VET Tuition Assurance

Recognition of Prior Learning (RPL) & Credit Transfer (CT)

Recognition of Prior Learning (RPL)

Recognition of Prior Learning (RPL) is about the skills and knowledge you’ve gained through work and life experiences, no matter how, when or where the learning occurred. We acknowledge your previous achievement of competencies or learning outcomes that may count towards your qualification. RPL acknowledges that people learn in many different ways and that learning may have been obtained through:

  • Formal learning – which takes place within an institution, such as in a school system, college or at TAFE, and is formally recognised with grades, diplomas or certificates;
  • Informal learning – occurs in a variety of places, such as at home, work, and through daily interactions and relationships with members of society;
  • Non-formal learning – you had a formal learning environment, but is not formally recognised within a curriculum or syllabus framework (e.g. from workshops, short courses, seminars, community or interest-based courses, conferences);
  • A mix of the above.

This recognition process is evidenced in accordance with the Australian Qualifications Framework (AQF) and could provide you with a full or partial qualification and avoid duplication of training. You may be able to complete your course faster through recognition of your previous study, work skills and past experience as credits towards completion of your course. Some of our courses also have recognised study pathways, making learning more accessible. Applications for RPL can be made prior to enrolling.

HOW ARE MY SKILLS ASSESSED?

Your skills will be assessed against industry standards. This is done by an RPL assessor. You may be asked to:

  • Perform tasks or jobs
  • Talk about and explain how you do those jobs (through a structured interview process)
  • Provide evidence of your work
  • A visit to your workplace may be organised so you can demonstrate your abilities. You may have to provide job descriptions, references or documented evidence of performance appraisals.
  • The assessor will consider your skills and knowledge and match them against a suitable qualification.
OVERSEAS QUALIFICATIONS

If your qualifications, training or skills were gained outside Australia, you might be able to get recognition for your skills or qualifications to determine your eligibility to gain credit for the intended course of study. We can initiate this process on the available courses for which RPL is applicable.

APPLICATIONS FOR RPL

If you intend on applying for RPL:

  • Please request the RPL application by contacting our admission officers directly on 1800 22 52 83 or email enquiry@ihna.edu.au state your request.
  • Carefully read the information contained within the RPL Student Guide.
  • Send your RPL application to our Admissions Officer using the RPL Student Information Form (fully complete all sections).
  • Collate copies of all required documents to be used as evidence of your prior learning/experience.
  • Attach these documents to your application.
  • Submit the Application Form and documented evidence via email to enquiry@ihna.edu.au
  • There is an application Fee of AUD$200.00 to conduct the RPL assessment and evaluation.
Credit Transfer (CT)

Applicants for Credit Transfer must complete the credit transfer application form, attach a copy of a verified Award or Statement of Attainment and submit the application to the Course Coordinator. The Course Coordinator must check the Award or Statement of Attainment and grant Credit Transfer for identical units that have been identified as being completed at another Registered Training Organisation. Verified copies of Qualifications and Statements of Attainment used as the basis for granting Credit Transfer must be placed in the student files. The student and the Course Coordinator must sign the completed Credit Transfer record. Granting of Credit Transfer must be recorded as a unit outcome in the student’s file. Student’s individual training plans will be adjusted to reflect any Credit Transfer granted. Credit Transfer does not attract a fee.

How To Apply?

The application process involves 5 steps:
application >> interview (plus Language, Literacy and Numeracy) >> offer letter >> payment >> and confirmation of enrolment.
Applicants must successfully complete each stage in order to enrol, Applicants can submit their initial application online by clicking ‘Apply Online’ button.

If you have any other questions, feel free to contact us on 1800 22 52 83 .

People with disabilities are encouraged to apply.

*Competency-based training is the concept that individuals learn at different rates as well as through different modes and different environments and that the skills and knowledge that a student has acquired previously are able to be formally recognised. Eg: Students who are eligible for RPL may be able to finish the course in 3 months with an Assessment Only delivery mode.

Enquire Now!Apply Now!
PROGRAM AT A GLANCE
Duration  : Maximum of 12 month*
AQF Level : 5
Course Delivery : Face-to-Face and Online Mode
Campuses : Melbourne (Heidelberg), North Melbourne, Melbourne (CBD), Sydney and Perth
Organisation delivering the program : Institute of Health and Nursing Australia (RTO ID: 21985)
Organisation issuing certification : Institute of Health and Nursing Australia (RTO ID: 21985)
IHNA Policies, Procedures & Forms
Not A Domestic Student? Switch To The International Course Page
Check this course currency on the National Register of VET
View details on myskills.gov.au View Brochure View Handbook
ACCREDITATION :
FUNDING :
Skills First

[Jobs & Skills WA] Skills First Program 2018 – 2019: “This training is delivered with Victorian and Commonwealth Government funding”

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