CHC52015 – Diploma of
Community Services (Case Management)
Community and family health are often under pressure from many different directions in our modern day to day lives, and this can lead to complex issues if untreated. You can support and advocate for family welfare, community health, employment, and disability services.
The Diploma of Community Services (Case Management) is a professional accreditation that focuses on the skills required for the community services sector.
Our teaching will prepare you to confidently handle multiple responsibilities, including implementing service programs, evaluating and assessing client needs, and coordinating referral processes.
Your learning will equip you to communicate effectively and advocate on behalf of clients, employ counselling techniques, work one-on-one and in groups, complex assessment and referral, implement community development strategies, and understand the impacts of sociological factors on clients.
You can take this course as an entry pathway into the care/support industry.
Face to Face
Face to Face
Face to Face
Face to Face
| Duration : | 92 weeks full time |
| AQF Level : | 5 |
| CRICOS Code : | 099946J |
| Course Delivery : | On campus and online |
| Campuses : | Melbourne, Sydney, Perth |
| Organisation delivering the program : | Institute of Health and Nursing Australia (RTO ID: 21985) |
| Organisation issuing certification : | Institute of Health and Nursing Australia (RTO ID: 21985) |
| IHNA Policies, Procedures & Forms | |
| Check this course currency on the National Register of VET | |
14 Units are required for the award for this qualification including:
| CHCDIV001 | Work with diverse people |
| CHCLEG001 | Work legally and ethically |
| BSBLDR402 | Lead effective workplace relationships |
| HLTWHS003 | Maintain work health and safety |
| BSBMED301 | Interpret and apply medical terminology appropriately |
| BSBMGT403 | Implement continuous improvement |
| CHCPRP003 | Reflect on and improve own professional practice |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| BSBCUS403 | Implement customer service standards |
| HLTADM004 | Manage Health billing and accounting systems |
| BSBLDR403 | Lead team effectiveness |
| BSBLED401 | Develop teams and individuals |
| BSBRSK501 | Manage risk |
| BSBSUS501 | Develop workplace policy and procedures for sustainability |
With the Diploma of Community Services (Case Management) in hand, you’ll be able to work professionally as a:
In partnership with Murdoch University we offer a direct entry into:
Total tuition cost for CHC52015 – Diploma of Community Services is AUD $16,000 for international students.
For international students: secondary course fee is $12,000
To know more about the IHNA Fees & Charges, click here.
| Melbourne (CBD) Campus Level 5 & 6, 131 Queen Street, Melbourne, VIC – 3000, Australia |
| Melbourne (Heidelberg) Campus 597-599, Upper Heidelberg Road, Heidelberg Heights, VIC – 3081, Australia |
| Perth Campus Level 2, 12 St Georges Terrace, Perth, WA – 6000, Australia |
| Sydney Campus Level 7, 33 Argyle Street, Parramatta, NSW – 2150, Australia |
The course is provided through Face to Face or blended mode of delivery. It will be delivered over 770 hours including theory, self-paced structured e-learning, simulation training (120 hours) and 160 hours of work based training/ professional experience placement (PEP).
Besides the above structured learning, students are advised that they will be required to do unstructured learning as assigned.
The simulation training is for review of the learning activities, practicing communication, work based skills, management skills and to undertake other assessments e.g.: group presentation/individual presentation.
Students are required to attend 20 contact hours per week physically at the campus and professional experience placements.
BLENDED20 contact hours will be delivered through synchronised online learning which includes on- campus simulation based training and Professional experience placement.
Besides the above structured learning, students are advised that they will be required to do approximate 10 hours per week of unstructured learning.
The delivery mode is subject to your eligibility to access state funding requirements and other conditions, please contact our admissions consultants to know more.
There are no pre-requisites or other training package entry requirements for this course.
You are, however, required to meet the admission criteria in order to meet industry requirements. This includes that you have:
Our approach is to collect evidence on whether the student can perform to the standards of the workplace. This is based on the relevant unit of competency, and you’ll find these tools being used:
With RPL we assess your competency based on formal, non-formal, informal learning or direct work experience based on the required skills of the course.
We use CT where you’ve completed units of study at another TAFE College or Registered Training Organisation that meet the requirements of another course. We grant credit according to the Certification, Issuing, and Recognition of Qualifications and Statements of Attainment. Assessing a CT is free.
If you’re eligible for RPL or CT you may be able to complete the course in a shorter duration with reduction to total course fees. Check your eligibility with us.
Call us on 1800 22 52 83 for any questions regarding your application.
HCI acknowledges the Traditional Owners of country throughout Australia and recognises their continuing connection to land, waters and culture.
We pay our respects to their Elders past, present and emerging.
