Community and family health are often under pressure from many different directions in our modern day to day lives, and this can lead to complex issues if untreated. You can support and advocate for family welfare, community health, employment, and disability services.
The Diploma of Community Services (Case Management) is a professional accreditation that focuses on the skills required for the community services sector.
Our teaching will prepare you to confidently handle multiple responsibilities, including implementing service programs, evaluating and assessing client needs, and coordinating referral processes.
Your learning will equip you to communicate effectively and advocate on behalf of clients, employ counselling techniques, work one-on-one and in groups, complex assessment and referral, implement community development strategies, and understand the impacts of sociological factors on clients.
You can take this course as an entry pathway into the care/support industry.
This course is designed for people who are keen in promoting social justice and maximise human potential.Graduates of this qualification will connect people with services using a person-centred approach and strive to make a positive impact in people’s lives. This qualification will provide the following skills:
Other skills you’ll acquire include advocacy, project management and group work.Professional experience in a community service setting will provide you with useful practical experience as part of your training.
Face to Face
Face to Face
Face to Face
|Amount of Training :||1400 Hours|
|AQF Level :||5|
|CRICOS Code :||099946J|
|Course Delivery :||Blended|
|Campuses :||Melbourne, Sydney, Perth|
|IHNA Policies, Procedures & Forms|
|Check this course currency on the National Register of VET|
16 Units are required for the award for this qualification including:
|CHCCCS007||Develop and implement service programs|
|CHCCOM003||Develop workplace communication strategies|
|CHCDEV002||Analyse impacts of sociological factors on clients in community work and services|
|CHCDIV003||Manage and promote diversity|
|CHCLEG003||Manage legal and ethical compliance|
|CHCMGT005||Facilitate workplace debriefing and support processes|
|CHCPRP003||Reflect on and improve own professional practice|
|HLTWHS004||Manage work health and safety|
|BSBPMG522||Undertake project work|
|CHCCCS004||Assess co-existing needs|
|CHCCDE012||Work within organisation and government structures to enable community development outcomes|
|CHCCSL002||Apply specialist interpersonal and counselling interview skills|
|CHCCSM004||Coordinate complex case requirements|
|CHCCSM005||Develop, facilitate and review all aspects of case management|
|CHCCSM006||Provide case management supervision|
|CHCDEV001||Confirm client developmental status|
Students completing this qualification can further their studies and go on to do:
Student gets 1 year full credit into IHM’s Bachelor of Social Work on completion of Diploma of Community Services
With the Diploma of Community Services (Case Management) in hand, you’ll be able to work professionally as a:
In partnership with Murdoch University we offer a direct entry into:
Total tuition cost for CHC52015 – Diploma of Community Services (Case Management) is AUD $16,000 for international students.
*Speak to our team to know about current scholarships.
For international students: secondary course fee is $8,900
To know more about the IHNA Fees & Charges, click here.
|Melbourne (CBD) Campus
Level 5 & 6, 131 Queen Street, Melbourne, VIC – 3000, Australia
|Melbourne (Heidelberg) Campus
597-599, Upper Heidelberg Road, Heidelberg Heights, VIC – 3081, Australia
Level 2, 12 St Georges Terrace, Perth, WA – 6000, Australia
Level 7, 33 Argyle Street, Parramatta, NSW – 2150, Australia
The course is provided through Face to Face or blended mode of delivery. It will be delivered over 1400 hours including theory, self-paced structured e-learning, simulation training (120 hours) and 400 hours of work based training/ professional experience placement (PEP).
Besides the above structured learning, students are advised that they will be required to do unstructured learning as assigned.
The simulation training is for review of the learning activities, practicing communication, work based skills, management skills and to undertake other assessments e.g.: group presentation/individual presentation.
Students are required to attend 20 contact hours per week physically at the campus and professional experience placements.BLENDED
20 contact hours will be delivered through synchronised online learning which includes on- campus simulation based training and Professional experience placement.
Besides the above structured learning, students are advised that they will be required to do approximate 10 hours per week of unstructured learning.
The delivery mode is subject to your eligibility to access state funding requirements and other conditions, please contact our admissions consultants to know more.
Our approach is to collect evidence on whether the student can perform to the standards of the workplace. This is based on the relevant unit of competency, and you’ll find these tools being used:
With RPL we assess your competency based on formal, non-formal, informal learning or direct work experience based on the required skills of the course.
We use CT where you’ve completed units of study at another TAFE College or Registered Training Organisation that meet the requirements of another course. We grant credit according to the Certification, Issuing, and Recognition of Qualifications and Statements of Attainment. Assessing a CT is free.
If you’re eligible for RPL or CT you may be able to complete the course in a shorter duration with reduction to total course fees. Check your eligibility with us.
L – Portfolio is a collection of work, skills and interests (evidence) in an electronic format that showcases learning and experience over time.
When you think about your L-Portfolio and the types of evidence that it contains, it is important to think carefully about its purpose and intended audience.
Your L-Portfolio may contain all or some of the following:
Recognition of Prior Learning application:
Our RPL tool is in the form of an L-Portfolio, and allows students to put on record all their life experiences, interests and skills. Not only will their academic achievement be listed out, but also any life experiences that could potentially be taken into account for extra credit as Recognition of Prior Learning. For instance, an individual who has taken care of his or her bedridden parent has already gained valuable caregiver experience, which could be chalked up against practical expertise and added to their resume.
This L-Portfolio could be sent to employers when applying for work, to universities while applying for extra credits through RPL, or in any other ways to market their expertise.
Showcase/Professional L Portfolios
These L-Portfolios are used as a way to demonstrate (showcase) the highlights of a student’s academic and professional career.
These portfolios are typically created by a student as part of a course as a way to demonstrate learning and the learning process. These portfolios are often shared with other students to elicit peer feedback. Learning portfolios support the idea of formative feedback as an essential part of the learning process.
Call us on 1800 22 52 83 for any questions regarding your application.
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We pay our respects to their Elders past, present and emerging.