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This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
Note that the Statutory & forensic child, youth & family welfare specialisation must be achieved in order to meet the minimum education requirements for child protection and youth justice practice in Victoria. In addition, to meet the minimum education requirements for entry into child protection practice in Victoria, diploma qualifications must be approved by the Australian Community Workers Association (ACWA)
To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
Total tuition cost for CHC52015 – Diploma of Community Services is AUD $16,000 for international students.
For international students: secondary course fee is $8,000
There is special offer of 10% Scholarship for all students enrolling to New Perth St. George Tce Campus.
For more information please Click here or contact us on: enquiry@ihna.edu.au or call 1800 22 52 83
| Melbourne (Heidelberg) Campus 597-599, Upper Heidelberg Road, Heidelberg Heights, Victoria 3081 Australia |
| Perth Campus Level 4, 12 St Georges Terrace, Perth, WA – 6000, Australia |
| Sydney Campus Level 7, 33 Argyle Street,Parramatta, NSW 2150 Australia |
The course is provided through teacher led classroom mode delivery. It will be delivered over 1280 hours which will include theory (20 contact hours per week), self-paced structured e-learning as per the session plan, simulation training and assessment with 400 hours of work-based training / professional experience placement (PEP). Placement for Semester two and semester three will under-taken together and will be of 160 hours. PEP for semester four will be of 240 hours.
Besides the structured learning, students are advised that they will be required to do approximate 10 hours per week of unstructured learning.
Students will have 20 contact hours of which 16 hours will be delivered as face to face classroom sessions & 4 hours will be self-directed structured e-learning. Student will need to ensure they complete the tasks assigned to them in the structured e-learning as per session plan.
The time frame to complete the qualification is a maximum of 24 months, will however vary between students based on their individual skills, experiences and previous studies. IHNA considered nominal hour guidelines (Victorian Purchasing Guide and Western Australian Nominal Hours Guide) when confirming the course duration. This duration was chosen to enable students to achieve the learning outcomes for both the qualification type and discipline.
| Unit code | Unit Name |
| CHCDIV003 | Manage and promote diversity |
| BSBPMG522 | Undertake project work |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCPRP003 | Reflect on and improve own professional practice |
| CHCLEG003 | Manage legal and ethical compliance |
| HLTWHS004 | Manage work health and safety |
| CHCCOM003 | Develop workplace communication strategies |
| CHCCCS007 | Develop and implement service programs |
| CHCCCS004 | Assess co-existing needs |
| CHCCDE012 | Work within organisation and government structures to enable community development outcomes |
| CHCCSL002 | Apply specialist interpersonal and counselling interview skills |
| CHCCSM004 | Coordinate complex case requirements |
| CHCCSM005 | Develop, facilitate and review all aspects of case management |
| CHCCSM006 | Provide case management supervision |
| CHCDEV001 | Confirm client developmental status |
| CHCDEV002 | Analyse impacts of sociological factors on clients in community work and services |
There are no pre-requisites or any other training package entry requirements for this course.
IHNA has in place admission criteria for courses in its scope as required by its ‘International Students Admission Policy and Procedure’ to ensure that candidates meet industry requirements.
Offshore International students who wish to apply for this course must meet the following requirements.
In addition, all the applicants are required to have successfully completed an ACSF test and demonstrate competence as working at Level 3 for all indicators to enroll for this qualification (issued within the last 12 months from the time of admission).
Additional Requirement for professional experience placement.
It is also essential for the student to possess basic computer skills.
Assessment strategies are implemented for collecting evidence and making judgements about whether competency has been achieved by the learner.
The assessments confirm whether an individual can perform to the standards expected in the workplace, as expressed in the relevant endorsed unit of competency.
Students will be assessed in both a formative and summative way. These assessment methods and strategies are consistent with the Training Package Assessment Guidelines.
Assessment tools used include :Graduates may progress to higher level qualifications within and/or across the Health care sector.
Occupational titles may include :
IHNA has partnered with Murdoch University to build pathways after the CHC52015 Diploma of Community Services (Case Management) to progress with direct entry into the second year of the Bachelor of Arts (B1356) in Community Development.
IHNA’s new articulation pathway with Charles Darwin University allows students to pathway after the CHC52015 Diploma of Community Services (Case Management) with direct entry into the second year of the Bachelor of Social Work.
For more information, please contact our team on 1800 22 52 83 or click here to make a quick enquiry
RPL (Recognition of Prior Learning) assesses your competency(s) that may have been acquired through formal, non-formal and informal learning or direct work experience to determine if you meet the required skills and knowledge specified in a training package or VET accredited courses.
Credit transfer applies where students have completed units of study at another TAFE College or Registered Training Organisation, including IHNA, that meet the requirements of another qualification or the applicable training package. Credit will be granted in accordance with the Certification, Issuing and Recognition of Qualifications and Statements of Attainment. There is no fee to assess a Credit Transfer.
If you are eligible for RPL or CT you may be able to complete the course in a shorter duration with reduction in your total course fees*.
Click here to check if you are eligible and how to apply!
Or call 1800 22 52 83
*For eligible students in select courses, contact us to check eligibility.
The application process involves 5 steps:
application >> interview (plus Language, Literacy and Numeracy) >> offer letter >> payment >> and confirmation of enrolment.
Applicants must successfully complete each stage in order to enrol, Applicants can submit their initial application online by clicking ‘Apply Online’ button.
If you have any other questions, feel free to contact us on 1800 22 52 83 .
People with disabilities are encouraged to apply.
| Duration : 92 Weeks |
| Volume of Learning : 2 Years |
| Amount of Training : 1280 hours |
| AQF Level : 5 |
| CRICOS Code : 099946J |
| Course Delivery : Face-to-Face |
| Campuses : Melbourne (Heidelberg), Perth and Sydney |
| Organisation delivering the program : Institute of Health and Nursing Australia (RTO ID: 21985) |
| Organisation issuing certification : Institute of Health and Nursing Australia (RTO ID: 21985) |
| IHNA Policies, Procedures & Forms |
| Not An International Student? Switch To The Domestic Course Page |
| Check this course currency on the National Register of VET |
If you have any questions, feel free to contact us any time.
If you would like to know more about this intake, feel free to contact us any time.