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HLT47321 – Certificate IV in Health Administration

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    IHNA considers you as a ‘domestic’ student if you are an Australian citizen or permanent resident, a New Zealand citizen, or a holder of a permanent humanitarian visa.

  • This course is not accepting international students now!

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HLT33115 – Certificate III in Health Services Assistance


This qualification reflects the role of individuals who work in a senior operational or team leading role in health administration. Health Administration Workers complete a wide range of administrative and operational tasks under direct or indirect supervision.To complete this course satisfactorily, the student must have completed at least 16 hours of mandatory work placement as detailed in the Assessment Requirements of the units of competency.

The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

Course Fees for Full Fee-Paying Domestic Students


Course Start Dates


Course Details

HLT33115 – Certificate III in Health Services Assistance
Amount of Training:  740 Hours
AQF Level :4
Course Delivery : Blended
Campuses : Melbourne, Sydney, Perth
Organisation delivering the program :Institute of Health and Nursing Australia (RTO ID: 21985)
Organisation issuing certification :Institute of Health and Nursing Australia (RTO ID: 21985)
IHNA Policies, Procedures & Forms
Check this course currency on the National Register of VET
HLT33115 – Certificate III in Health Services Assistance
Victorian Funding

“This training is delivered with Victorian and Commonwealth Government Funding”

Smart and Skilled Funding

“This Training is subsidised by the NSW Government”

Student Testimonials

  • Six (6) months full-time or one (1) year part-time
  • Amount of Training is 740 Hours
  • Blended

The course includes a total of 15 units of competency which comprise:

  • 9 core units
    • 6 elective units


BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment
CHCCCS020 Respond effectively to behaviours of concern
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
HLTADM010 Facilitate a coordinated approach to client care
HLTCCD003 Use medical terminology in health care
HLTINF007 Implement and monitor infection prevention and control standards, policies and procedures.
HLTWHS003 Maintain Work Health and Safety


BSBOPS504 Manage business risk
CHCPRP003 Reflect on and improve own professional practice
HLTADM011 Manage health billing and accounting system
BSBOPS404 Implement customer service strategies
HLTADM008 Administer and coordinate Telehealth services
BSBLDR414 Lead team effectiveness

* Work completed in Self Directed Learning time will be reviewed by an assessor

With Certificate IV in Health Administration qualification in hand, graduates of the course will be able to work as a/an:

  • Administration supervisor
  • Business manager
  • Executive assistant
  • Medical records section leader
  • Practice manager
  • Senior clerk
  • Senior clinical coder
  • Team leader for clinical services
  • Ward clerk

The total tuition cost for domestic students for the HLT47321 – Certificate IV in Health Administration

Full Fees – $3,500 (Easy Payment Options Available)

State Fees Funding
Victoria AUD $3,500 If the student is eligible, for Government funding, student pays: $0*#
New South Wales AUD $3,500 Funding is available for eligible students please contact**

*This training is delivered with Victorian and Commonwealth Government Funding

#The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees

**To know more about your eligibility Click here

To know more about the IHNA Fees & Charges, click here

Attention Students!

We would like to inform you about a recent surge in cyber scams. Your security is of utmost importance to us, and we want to ensure that you stay safe from potential threats.

Scammers have been employing sophisticated tactics to deceive individuals and steal sensitive information. It’s essential to be vigilant and cautious when dealing with online communications and transactions.

For IHNA’s students, it’s good to know that IHNA’s bank account details are not shared through email. Instead, the information is accessible through the secure Student Hub under Student Invoice & Payment. This method ensures that only authorised users with secure login credentials can access and view the information.

Additionally, making payments through the IHNA website provides another secure option for transactions, ensuring that personal and financial details are handled in a safe and protected environment.

For any questions or concerns related to payments or account details, students should reach out to IHNA directly through official contact channels (accounts@ihna.edu.au) to ensure the highest level of security and privacy.



The Blended mode of delivery of theory and simulation-based training will be achieved mostly through virtual classrooms and professional experience placement (PEP) at relevant workplaces.

The blended mode of delivery will accommodate students across Australia

Simulation based training and assessment will be conducted online and/or through a real time video streaming. Face-to-face simulation-based training and assessment may be conducted if required

Modules will be delivered through IHNA LMS, and students will be expected to complete the formative assessments as part of the learning process.

Educators will share information referencing to online books and videos recommended for the course and instruct students to complete exercises and post in discussion forums created in LMS. Educators can review and provide feedback for the activities/posts in real-time or later.

Simulation assessments may be arranged upon completing theoretical aspects of the units within a study period.

Students can commence the Professional Experience Placement after completing Simulation-Based Assessments satisfactorily.

The course includes 16 hours of Professional Experience Placement (PEP).

Trainers/ Assessors or delegates will visit the PEP venue to observe students in the workplace environment and complete the observation checklist. Feedback of student participation and initiative will be taken from the workplace supervisor

There are no formal entry requirements for this course; however, applicants should demonstrate ability to perform tasks as required by the industry. This includes that you have:

  • 16 years of age and above at the time of commencement of the course*
  • Successful completion of an Australian Year 11 course or equivalent.
  • *Mature age students (22+) may also be considered without the minimum education requirements. Each case will be reviewed individually to ascertain the capacity of the applicant to meet course requirements.

    #Students below 18 years of age should have consent from their parents prior to getting enrolment in any courses.

Additional Requirements

  • Language, Literacy and Numeracy (LLN) requirement
    All students are required to undergo the LLN test proffered by IHNA for their suitability to be determined for undertaking the course successfully.
  • Digital literacy
    • Basic computer skills covering the most common usages of a computer, including managing computer files, word processing, using spreadsheets and databases; creating presentations; finding information and communicating using computers; and being aware of social and ethical implications of Internet use.

    • Having own computer (desktop or laptop) to facilitate the training and assessment. Recommended Laptop requirements: Core i3 Processor, 4 GB of RAM, Operating system; Windows 7 or later version, Screen; 10” or higher, Microsoft Office or Open Office Program, Adobe Reader and Antivirus Program.

Professional Experience Placement (PEP) requirements

  • A satisfactory National Police Clearance (NCC) or Australian Federal Police (AFP) Clearance certificate
  • Required immunisation
  • Working with Children Check (WWCC)
  • Physical requirements that are necessary to pass the course objectives are:
    • Strength: To assist with lifting and transferring a client, and perform CPR
    • Mobility: To bend, stoop, and bend down to the floor; ability to move around rapidly; and to move in small, confined spaces
    • Hearing: To hear cries for help; to hear alarms on equipment and emergency signals; and various overhead pages
    • Vision: To make physical assessments of equipment
    • Communication: To communicate in both verbal and written formats; and interact with clients, staff, and faculty supervisors
  • Students must declare a disability or disorder (if any), or if they are on any medication which may require reasonable adjustments.

Where a student breaches the above requirements, they could be excluded from their practical placements which may result in unsuccessful completion of the course.

Our approach is to collect evidence on whether the student can perform to the standards of the workplace. This is based on the relevant unit of competency, and you’ll find these tools being used:

  • Theory Assessments (TA)
  • Knowledge Based Assessments (KBA)
  • Simulation Based Assessments (SBA)
  • Professional Experience Placement (PEP)

With RPL we assess your competency based on formal, non-formal, informal learning or direct work experience based on the required skills of the course.

We use CT where you’ve completed units of study at another TAFE College or Registered Training Organisation that meet the requirements of another course. We grant credit according to the Certification, Issuing, and Recognition of Qualifications and Statements of Attainment. Assessing a CT is free.

If you’re eligible for RPL or CT you may be able to complete the course in a shorter duration with reduction to total course fees. Check your eligibility with us.

  1. Application: Submit your online application by clicking “Enrol Now” on the top right corner of the course page.
  2. Interview: Once you’ve met IHNA’s eligibility criteria you will be contacted for an interview with an admissions consultant
  3. Offer Letter: If you’re successful with the interview you will be offered a place for the course as per the availability of each intake.
  4. Enrolment Fee: After signing the offer acceptance an invoice will be issued for the course. You may be eligible for government funding, so please call our team to know more.
  5. Confirmation of Admission: We will issue a conformation of admission once the enrolment fee has been received.

Call us on 1800 22 52 83 for any questions regarding your application.

Academic team for Certificate IV in Health Administration

Campus Tour Video

Awards Received by IHNA



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We pay our respects to their Elders past, present and emerging.