BSB40520 – Certificate IV in Leadership and Management

  • I am a Domestic Student

    IHNA considers you as a ‘domestic’ student if you are an Australian citizen or permanent resident, a New Zealand citizen, or a holder of a permanent humanitarian visa.

  • I am an International Student

    IHNA considers you an ‘International’ student if you are not a citizen or a permanent resident of Australia; not a citizen of New Zealand; or not a permanent humanitarian visa holder.

  • How to apply?
BSB40520 – Certificate IV in Leadership and Management

Introduction

The BSB40520 – Certificate IV in Leadership and Management course provides entry level skills and knowledge to those wishing to develop their proficiency and knowledge in supervision and management.

This qualification reflects the role of individuals working in managerial and supervisory roles in a range of industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others, apply solutions to predictable and unpredictable problems, analyse and evaluate information from a variety of sources.

By undertaking this course, you will learn a variety of skills and content, including but not limited to:

  • Communicate effectively; both verbally and in writing
  • Increase your productivity by learning how to effectively prioritise your schedule
  • Implement a customer service framework for your team to ensure customer excellence
  • Engage effectively with your team and other key stakeholders
  • Lead your team effectively and establish a positive team culture that will increase productivity
  • Monitor and adjust operational performance
  • Plan and acquire resources
  • Provide reports on performance
  • Promote innovation and create a culture of continuous improvement

Course Start Dates

Course Details

BSB40520 – Certificate IV in Leadership and Management

You could be eligible for RPL or CT RPL : Recognition of Prior Learning CT : Credit Transfer

Know More
Amount of Training :  740 Hours
AQF Level : 4
Course Delivery :  Blended
Campuses :  Melbourne, Sydney, Perth
IHNA Policies, Procedures & Forms
Check this course currency on the National Register of VET
Funding
“This training is delivered with Victorian and Commonwealth Government Funding”
  • Amount of Training is 740 Hours
  • Blended: Melbourne (CBD), Sydney(Parramatta), Perth(CBD)
  • Available to domestic and international students

12 units are required for the award for this qualification including:

BSBLDR411 Demonstrate leadership in the workplace
BSBXCM401 Apply communication strategies in the workplace
BSBOPS404 Implement customer service strategies
BSBLDR413 Lead effective workplace relationships
BSBXTW401 Lead and facilitate a team
BSBPEF502 Develop and use emotional intelligence
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBLDR521 Lead the development of diverse workforces
BSBOPS403 Apply business risk management processes
BSBCMM412 Lead difficult conversations
BSBSTR502 Facilitate continuous improvement
BSBOPS402 Coordinate business operational plans

Pathways from this qualification

Graduates may progress to higher level qualifications within and/or across the Management sector.

  • Diploma of Leadership and management
  • Diploma of Practice management
  • Diploma of Community Services (Case Management)

Occupational titles may include:

  • Frontline Sales Manager
  • Team Leader
  • Production Supervisor
  • Assisting Manager
  • Distribution Centre Supervisor
  • Supervisor
  • Warehouse Team Leader
  • Sales Team
  • Manager
  • Line Manager
  • Coordinator (Business Operations)

The total tuition cost for domestic students for the BSB40520 – Certificate IV in Leadership and Management is:

State Funding
Victoria If the student is eligible, for Government funding, student pays: $0
Western Australia Check with us for Domestic Scholarships
New South Wales Check with us for Domestic Scholarships

*This training is delivered with Victorian and Commonwealth Government Funding

*Over 50 years of age? Speak to our team to avail 50% course fee scholarship.

To know more about the IHNA Fees & Charges, click here.

Melbourne (CBD) Campus Level 5 & 6, 131 Queen Street, Melbourne, VIC – 3000, Australia
Perth Campus Level 2, 12 St Georges Terrace, Perth, WA – 6000, Australia
Sydney Campus Level 7, 33 Argyle Street, Parramatta, NSW – 2150, Australia

How we deliver this course, are a combination of online and on campus delivery.

MODE OF DELIVERY

BLENDED

(Blended: online real time theory tutorials with on campus skills training in a simulation environment)

Our Learners and trainers attend scheduled training in real time. The locations include, classroom-based training, live streaming training in (real time) using internet links.

Our Learners undertake training in their own time and location using training materials provided online or by correspondence (self-paced learning).

Learners do not usually have to undertake training at a particular scheduled time. However, our trainers are available during scheduled times for Learner support and feedback on submission of work.

  • 16 years of age and above at the time of commencement of the course
  • Successful completion of an Australian Year 11 qualification or equivalent.
  • Basic computer skills

Applicants will have to demonstrate their competence in literacy and numeracy levels in an Australian Core Skills Framework (ACSF) at Exit Level 3 and participate in a pre-training review (PTR) when enrolling into the course

Mature age students (22+) will also be considered without the minimum education requirements. Each case will be reviewed individually to ascertain the capacity of the student to meet course requirements.

The course is assessed using the following 3 methods.

  • Questions
  • Projects
  • Simulations

The questions or knowledge-based assessments are made up of a series of relevant short to medium length questions and multiple-choice options for learners to respond.

The projects assessments require learners to respond to relevant scenarios, case studies and tasks. These can include, writing short or medium length reports or proposals. Analysing data and preparing reports. Templates are provided to assist learners to write policies and produces. Composing appropriate business style emails, preparing notes for meetings, presentations and reflecting on the learning.

The simulation assessments are supervised, in-class or online (real time) simulated activities consisting of various methods.

They may include the following: Group and individual projects, role plays, individual and group activities including presentations.

With RPL we assess your competency based on formal, non-formal, informal learning or direct work experience based on the required skills of the course.

We use CT where you’ve completed units of study at another TAFE College or Registered Training Organisation that meet the requirements of another course. We grant credit according to the Certification, Issuing, and Recognition of Qualifications and Statements of Attainment. Assessing a CT is free.

If you’re eligible for RPL or CT you may be able to complete the course in a shorter duration with reduction to total course fees. Check your eligibility with us.

What is a L – Portfolio?

L – Portfolio is a collection of work, skills and interests (evidence) in an electronic format that showcases learning and experience over time.

When you think about your L-Portfolio and the types of evidence that it contains, it is important to think carefully about its purpose and intended audience.

Your L-Portfolio may contain all or some of the following:

  • Files of various formats (text, pictures, video, etc.)
  • Evidence related to courses taken, programs of study, etc.
  • Writing samples (which might include several drafts to show development and improvement)
  • Projects prepared for class or extracurricular activities
  • Evidence of creativity and performance
  • Evidence of extracurricular or co-curricular activities, including examples of leadership
  • Evaluations, analysis and recommendations

Uses of L-Portfolio

Recognition of Prior Learning application:

Our RPL tool is in the form of an L-Portfolio, and allows students to put on record all their life experiences, interests and skills. Not only will their academic achievement be listed out, but also any life experiences that could potentially be taken into account for extra credit as Recognition of Prior Learning. For instance, an individual who has taken care of his or her bedridden parent has already gained valuable caregiver experience, which could be chalked up against practical expertise and added to their resume.

This L-Portfolio could be sent to employers when applying for work, to universities while applying for extra credits through RPL, or in any other ways to market their expertise.

Showcase/Professional L Portfolios

These L-Portfolios are used as a way to demonstrate (showcase) the highlights of a student’s academic and professional career.

Learning Portfolios

These portfolios are typically created by a student as part of a course as a way to demonstrate learning and the learning process. These portfolios are often shared with other students to elicit peer feedback. Learning portfolios support the idea of formative feedback as an essential part of the learning process.

  1. Application: Submit your online application by clicking “Apply Now” on the top right corner of the course page.
  2. Interview: Once you’ve met IHNA’s eligibility criteria you will be contacted for an interview with an admissions consultant
  3. Offer Letter: If you’re successful with the interview you will be offered a place for the course as per the availability of each intake.
  4. Enrolment Fee: After signing the offer acceptance an invoice will be issued for the course. You may be eligible for government funding, so please call our team to know more.
  5. Confirmation of Admission: We will issue a conformation of admission once the enrolment fee has been received.

Call us on 1800 22 52 83 for any questions regarding your application.

Acknowledgement

HCI acknowledges the Traditional Owners of country throughout Australia and recognises their continuing connection to land, waters and culture.
We pay our respects to their Elders past, present and emerging.

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