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Empowering Human-Centred Careers in Australia's Growing Care Sector

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The IHNA School of Community Services equips compassionate individuals with the skills, practical experience, and nationally recognised qualifications to make a meaningful difference in the lives of others. Whether you're supporting people in crisis, advocating for mental health, or guiding individuals through life's toughest challenges, our programs combine real-world placements, trauma-informed training, and flexible learning to prepare you for a life-changing career in community care.

Career Pathways After Graduation

Graduates of the IHNA School of Community Services are equipped to take on meaningful and people-focused roles across Australia’s growing human services sector.

You may be eligible for roles such as:

  • Community Support Worker
  • Case Manager
  • Mental Health Support Worker
  • NDIS Support Coordinator
  • Community Counsellor (non-clinical)
  • Family Support Officer
  • Youth Worker
  • Rehabilitation Support Worker
  • Crisis Intervention Worker
  • Drug and Alcohol Support Worker

Pathways to Further Study

Many of our graduates also use their IHNA qualification to pursue further academic or professional development in areas such as:

  • Bachelor of Social Work
  • Bachelor of Counselling or Psychology
  • Bachelor of Mental Health Practice
  • Postgraduate studies in Community Development, Casework, or Human Services

Industry Growth & Demand

  • Community & Personal Service Worker roles continue growing: 11.1% of the workforce in 2023 projected to rise to 11.4% by 2033. Over 90% of new roles will require post-secondary qualifications. Employment projections for the decade ahead
  • In the year to Feb 2025, 71,700 new jobs were added in the Community and Personal Services sector alone. Community and Personal Service Workers
  • Job growth in care sectors (including community services and mental health) is driven by the NDIS rollout and aging population—creating diverse opportunities. menziessupport.org.au

Salary Expectations

Job Role Estimated Annual Salary (AUD) Source
Community Support Worker $70,000 – $80,000 Community Worker Salary, Community Support Worker Salary
Mental Health Support Worker ~$70,000 – $80,000 (up to $98K in remote cities) Glassdoor
Community Worker/Case Manager $75,000 – $85,000+ Seek
Community Services (general) ~$74,000 average Jooble

Our Courses

CHC52021 – Diploma of Community Services (Case Management)

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Have any Questions?

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Acknowledgement

IHNA acknowledges the Traditional Owners of the country throughout Australia and recognises continuing connection to land, waters, and culture.
We pay our respects to Elders past, present and emerging.

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